Private Sessions

<aside> 💡

First, we remind you that you can always communicate with the other person via the video call chat when there’s an audio problem. It might be helpful to resolve any issue.

</aside>

<aside> 💡

In a lot of cases, reloading the page might fix the problem you’re having.

</aside>

• I hear myself twice in the video call, like an echo.
• I don’t hear the other person on the call.
• I hear sound only in 1 ear of my headphones.
• I can’t share my screen (to show my DAW for instance) during the call.
• The artist can’t hear the music I’m playing during the call.

General

• I paid for a service on Echio and got charged twice.

<aside> 😫

If you’re still experiencing issues, contact us.

</aside>